Dealing with the Coronavirus rollercoaster is affecting us all. How to keep our businesses afloat - how to adapt to ensure we're doing new things where required to continue generating revenue.
You're not alone - read about what we're doing and how this can help you.
Posted Tuesday, December 15, 2020
One of the major challenges has been how to connect with customers when physical business locations are closed or customers are unable to transact in traditional ways. We believe the key here is to be where your customers are.
And more and more this is online. As many customers are having to stay home, they are searching, exploring, researching, communicating and purchasing online.
Maintaining a connection with your customers right now is really important: offering more information, support and guidance. Customers' interaction with you in this way can really impact trust and brand loyalty.
Whilst most of us will have a presence online, we may not be maximising this opportunity. A few important things to consider:
Many businesses (including our own customers) are facing all kinds of budget cuts - so at Astute Media we realised we too needed to adapt.
We needed a new service that was really relevant to our customers - one that could really help them face the challenges above: meeting customers online - and maximising online presence. Many businesses don't have funds to employ agencies to do this for them - so we realised we could use our expertise to equip companies with the skills to do this themselves.
And so we have developed a range of training courses to do just that.